Here at AllStarTravel.com (AST), we LOVE our customers! They share their trips and adventures with us, and we share our experiences and destination tips with them. Here are a few testimonials from our rental car customers:
- Hello Cristina, Happy New Year!! Colleen and I were talking about our trip to Arizona and recalling how impressed we were with your outstanding customer service skills. We want you to know how much we appreciate your efforts. All too often management hears more about the complaints from customers regarding customer service representatives and not enough of when customer service reps excel at solving a thorny problem to the customers' complete satisfaction. We feel that All Star Travel management needs to be aware that your customer service skills saved them a couple of customers, who will then recommend to their business colleagues, that they give All Star Travel early consideration when selecting a rental car company. - Vernon W.
- The customer service at All Star Travel was very polite, helpful and very friendly. We shall recommend you to all our friends here in Australia. Well done All Star Travel , see you next year. - Louise P.
- My name is Mike H. I rented a car on August 9 and returned it on August 12. I wanted to compliment All Star Travel in regards to how easy the process of renting the car, and picking it up was. Not only that, but the price was outstanding. No other car rental searches were able to beat All Star Travel's price! Enjoyed my trip and the ease of obtaining the car was a part of that!
- Using All Star Travel was the easiest on-line rental experience. Once we reached our destination we continued to experience great customer service! Thank you for streamlining this process...our vacation was so much more enjoyable! - Christine C.
- On behalf of my friends and I we would like to thank you for your professional service with which you treated us and the courtesy given to us when we rented a Ford Escape from you on May of this year. The quality of the vehicle, the service and of course the price was good and we would recommend your service to all our friends and family in the future - Steve R.
- I recently took a trip with my family to Florida and rented a car through All Star Travel. Shopping with them was definitely an excellent experience everything went smooth, the price was the best on the block and the service was quick. I went out on a limb and Google searched "cheapest car rentals" and their site came up. I was a little skeptical at first I never heard of them so I called the contact # and talked to a Representative, I also read many of their reviews. We will definitely recommend this company to anyone. thank you AST. 10 stars to you :) - Karen S.
- My experience with All Star Travel is absolutely fantastic from the time we picked up our car and we upgraded to the time we dropped off the car it was smooth and easy. I/we really liked the idea of offsite rental and pickup. We look forward to using All Star Travel on our next trip to the USA, in fact we are planning a trip to Hawaii in November and have been looking at All Star Travel already. - Steve S.
- We just booked our second rental through AST. Our first experience was excellent! Great customer service, located right at the airport, our car was clean and ready to go and we saved a fortune! Great all around experience! -Mike M.
- I have to say I like the way your site is set up. I have found when dealing with most things in the USA, when you get there, you are bombarded with a tome of extra hidden costs. Your site has made it easy to see what you are getting straight up so it is so easy to get off the plane and pick your car up without those surprises and arguments with staff. I will definitely contact you when I know what is happening with my trip, and thank you for such great service. - Scott B.
- Gabriella, thanks so much for such great service. I continue to use All Star Travel, and I am now recommending your company to all my friends that travel. You have been so good to work with. - Doreen G.
- I am writing to express my gratitude and to inform you of my dealings with Jane James. From the initial phone call she has been an absolute pleasure to deal with. She consistently went above and beyond the typical expectations that I have come to receive and expect from other online services - and she certainly is an asset to your company. From needing a larger car, contacting the supplier regarding one way fees clarification, to the disaster that was trying to pay for the booking, Jane handled everything and was helpful, polite and went that extra mile. Thank you Jane - you truly made our AST experience one that I will be telling people about. - Lauren S.
- Thank you for arranging the car rental contract. Your level of personal service explaining the details of how your company operates, the prices you charge and the ease of reserving the vehicle were first class.
I have to say that at the price I paid (about half of my "discounted" price quoted by the rental company I normally use) I expected to get the clunker on the lot. But no. I went into ******** and was told to take any vehicle in the line, so I chose the Chrysler Town and Country with the electric passenger doors and auto tailgate, the "fold and stow" seating and 7-speed automatic transmission.
Keep up the good work; we'll be doing business again - Tony G.
- After searching online at a variety of sites for car rentals, I found AllStarTravel.com. We were renting in Florida the week of school break and the rates online were double what they were for other weeks, just like with the airlines. Very frustrating!!
I made my reservation on your site with some trepidation because I was not familiar with you and didn't know anyone who had used your site. We ordered an economy car for a rate of $264 (before taxes and fees). That was less than half of what the other sites were quoting. Our rental was with ******* at the Fort Myers airport. I called them after I got the confirmation from you and they had our reservation. Once at the airport, it was all set for us. They didn't try to upsell us except to offer insurance which I am sure is standard procedure. Returning the car was also no problem. No hidden surprises at either end. I will recommend your site to friends and family. Thank you for a great experience and major savings!! - Kathy R.
- I have to say, I'm quite pleased with the service you provide. I sent someone to your website today to book their car rental - they had already booked with another company, but weren't very happy with the rate. From now on, I'm going to add a link to your website in the confirmation email that we send out to our bookings - your rates are great and I now know that your service is as well! - Susan C.
- I couldn't be more happy!!! You were right, today was our lucky day...I would like to thank you infinitely and the whole car rental8 team for the treatment and care that you have given me. I wish I could meet you all in person once I get to USA to express my gratitude... we'll see if I can go a few minutes at least to say hi and thank you. - Diego R.
- Hello guys we just want to thank you for the excellent service, we just came back to Costa Rica and we had a blast in Miami the car was excellent and we enjoyed a lot. Two thumbs up for you guys and I’ll make sure to spread the word here in my country so we can start working more often with you guys - Pablo B.
- The R**** family would like to say a big thank you to both All Star Travel & Dollar, we were not sure what to expect when we arrived in LA and were a little apprehensive as to whether we had made the right decision of making a booking over the internet.
Travelling & returning by bus to the car pick up & drop off point was not an issue, Dollar rentals were really great to deal with and very helpful, there were numerous 7 seater vehicles to choose from and it came down to colour? (picked a white Dodge van) the vehicle was just superb and didn't miss a beat, very economical and easy to drive, in fact it was wonderful and made our holiday as we could get out and about to enjoy the USA and all it had to offer.
We would not hesitate to book through your company again, and a family member who traveled with us is looking at travelling through Europe later this year, and will most definitely use your services again. - David R.
- We used AST for booking our rental car in Italy. The process was extremely easy to get booked and received confirmation quickly. The big surprise was when we realized we needed to make some changes. I figured I was going to face a nightmare but was shocked when I got an email back saying no problem and the changes were made, easy as that! It's nice to see some companies still focus on customer service. Great job All Star Travel! - Ryan C.
- I recently used AllStarTravel.com for a weekend in Florida. I was very pleased with the rapid response I received from them after booking the rental car. I plan to use All Star Travel.com for future vehicle rental needs. - Lea H.
- AST is a secret that the world needs to know about.....Not only are your prices the best on the internet BY FAR, their customer service is top notch!!!! Whether it is a question about price, location, or assistance with a reservation it has never taken more than 5 minutes to get a response. - Lawrence K.
- For the last six months i have been using All Star Travel as my company to rent cars at Fort Myers Florida In my age group I have a lot of friends who fly to Florida for a couple of weeks during the winter season and every person that i have recommended your company has had a similar pleasant experience. Keep up the good work. A very happy and satisfied customer. - Jim A.
- Just a brief thank you. I never heard of All Star Travel, but I will go here first from now on. Appreciate prompt replies to emails. The price was also good. I only rent a couple of cars a year, but I will come back, and also tell others (too bad I am not a weekly travel type guy) - Ed S.
- All Star Travel did everything with no fuss or bother. We had to change this booking through no fault of our own it was down to BA cancelling our original flight. Hopefully this will not happen again prior to our flying once again. Thank you. - Terry P.
- This is the first time I have ever used your web site; I must say I was very pleased with how easy it was to arrange for our car in Orlando. I was equally, if not more so, impressed with your prices for car rentals. I believe that I saved approximately $200. As my humble way of thanking you I have recommended your site to my daughter who is looking for a car rental as we speak, and also, I feel it is important to let you and whoever else may read this email to know that we appreciate your offering substantial savings. I anticipate and fully expect to have an 'eventless' experience when we actually pick up our vehicle. - Terri B.
- I will definitely use All Star Travel when I visit Miami in the future. Thank you. - David H.
- I would just like to say how impressed I am with your help and efficiency in dealing with my booking especially as I changed details a few times, your site is particularly easy to use and responses to my requests were carried out immediately I would definitely recommend your company to new customers. You were the 5th company I approached, they were all very slow to respond and their prices were not nearly as competitive. Best wishes to your company for future success. - Doris S.
- I have recently made a booking for car rental with your company. We ( my husband and I) look forward to our trip, and will recommend NTD to others. Thank you - Jo D. Melbourne, Australia